Xfinity Customer Agreement

B. Resignation by you. If your services are not subject to a minimum term contract, you may terminate the contract at any time for any reason by notifying us of one of the following ways: (1) to send a written notification to our local sales office; (2) send an e-mail message to the email address listed www.xfinity.com; or (3) call our customer service [during normal business hours]. Before making such a termination or any other changes to your account, we can verify your identity and confirm your choice. Subject to applicable law or the terms of agreements with government authorities, all fees and charges applicable to the Services are due until the termination of the agreement, the separation of service or services and the return of all Xfinity equipment. With the exception of non-refundable fees and charges, we reimburse all prepaid monthly service charges, which are calculated for the service (e) based on the termination date (deducted from all arrears due to the service, affiliate services, Xfinity equipment or other expenses and expenses incurred). Subject to applicable law, we have the right to change our services, Xfinity equipment, prices and fees at any time with or without notice. We may also reorganize, remove, add or modify features or offerings contained in the Services, including features, hours of availability, device requirements, speed and fare restrictions upstream and downstream. We may forward any notification of changes to the Service and our relationship with you, including notification of any changes to this Agreement, in one or more of the following ways, as we understand it at our sole discretion: (1) by posting them on www.xfinity.com or any other website you have been informed of; (2) by mail or manual delivery to your premises; (3) by email to the email address for your account in our files; or (4) including information about or with your bill for the (s) service (s).

They agree that one of the above agreements constitutes sufficient and effective communication in accordance with this agreement. Since we may inform you from time to time of important information about (s) service (s) and this agreement through these methods, you agree that it is your responsibility to regularly check your email, email, service text and any articles on www.xfinity.com or any other website you have been informed of.

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